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Frequently asked questions

1.How to mine BTC ?
mining btc and ltc has been made easy using our improved system, signup and start mining today.
How to configure BTC wallet address ?
After you have an account and a BTC wallet address, you should configure your wallet from your z1pool account page.
What’s VIP client channel ? How to apply ? How to use it after application? Is it free ?
fter applied the VIP channel, user can enjoy the independent lines (nodes). The independent lines or nodes are much more stable, hidden, and they can protect from attacks, improve user’s revenue. User can apply for VIP whose hashrate is more than 10 PH/s, please click VIP after open this link https: // The system won’t pass the applications if the user’s hashrate is less than 1PH/s.
Can I use my PC to mine BTC ?
BTC/LTC can’t be mined by PC, they must use professional mining miners to mine.
What should I do immediately after accessing my account ?
You can explore the system functions, set up your personal information and specify your payment system details. You can enter your e-wallet details by clicking the "Edit Account" button. Please note that payment details are saved permanently, and you can change them only by contacting our customer support. This is a precaution, to protect your investment in case of unauthorized access to your accounts.
How secure is your website and my account data ?
We have a wide range of security measures to protect your account. Our website is protected against DDoS attacks, all transferred data are SSL-encrypted. We use a licensed script for transactions together with online security certificates, you are able to see full list on our main page. Our website is located on a dedicated server.
Can I invest several deposits at once ?
Yes, you can have an unlimited number of deposits, but each of them will be processed separately.